2. Payments and Cancellation:

Payments can be made by cash or if your instructor provides a payment machine then card payments can be accepted.

If you need to cancel or change a driving lessons then 48 hours notice is required. Any less than this will result in you having to pay a cancellation fee. If you contact your instructor then they must acknowledge this for it to be valid. If your instructor arrives at your house (or lesson start location) and you haven’t told them you can’t make it – full lesson price will be charged.

Your instructor will do everything possible to ensure that your lessons start and finish on time, but reserves the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances (e.g., dangerous weather conditions).

The instructor reserves the right to cancel a lesson at short notice if it is suspected that the pupil may be unfit due to the effects of alcohol, drugs (prescribed or otherwise) or any other condition that would cause his/her driving to be dangerous or illegal. In such circumstances the lesson fee will be payable.

 

3. Bookings and Lesson duration

The minimum lesson period is one hour. If, for any reason, the instructor is late for the lesson he/she will make a concerted effort to inform the pupil of the estimated time of arrival. If the delay is greater than 15 minutes this time will be credited to the pupil and when possible the lesson will be extended by the time due – if this is not possible the extra time will be carried forward to the next suitable lesson.

 

4. Training Location:

All sessions will start and finish at the same location unless alternative arrangements are made in advance. The instructor will determine a location for practical lessons which ensures both the pupil’s and public safety – this means that the instructor may need to drive the pupil to and from the lesson location; this journey time forms part of the lesson as paid for.

 

5. Training vehicles:

Training vehicles provided by the school are taxed, insured for the purposes of driving tuition, fully roadworthy and fitted with dual controls.
Pupils who require tuition in their own vehicle must supply evidence from their motor insurer that the car is covered for lessons when being supervised by a professional instructor in return for payment; the car must also be taxed and hold a current MOT certificate where appropriate.

 

6. Driving tests and bookings

Your instructor reserves the right to refuse use of a driving school vehicle for test if he/she considers that provision of a vehicle could cause a risk to public safety.
If you choose to sit your driving test in our tuition car the price is set at £100. This includes an hour lesson prior to the test and also for the hour of the test. This must be paid on the day of the test (preferably when you first get in the car, this saves having to discuss payment after you have your test result). If you choose to sit your test in your own car but you’d still like your instructor present with you on the day then the fee is £90. You can decide to sit your test in your own car without your instructor being present.
While your instructor will make every effort to ensure that the vehicle supplied for test will be fully road worthy and comply with all legal requirements for the test, he/she cannot be held responsible for vehicle failure that occurs on the day of the test and is not liable for consequential loss. There may be an insurance policy which could cover you for such loss – please ask you instructor for details.
Your instructor cannot be held responsible for test appointments cancelled by the DSA due to bad weather, sickness, staff shortages or other reasons. Such cancellations are beyond the control of your instructor and therefore the lesson fee and ‘use of car’ fee for the booked period will be charged. Your instructor will advise about claiming compensation from the DSA .

 

7. Code of conduct

Your instructor agrees to abide by the conditions of the Professional Code of Conduct (a copy of which will be provided on request). In the unlikely event of complaint or dispute the guidelines of the Code of Conduct will be adhered to.

 

8. Your rights:

These conditions do not affect any protection a student has under consumer legislation.
We reserve the right to change or alter any of the terms and conditions without notice, but will endeavour to inform pupils of any changes as soon as possible.